SOCIAL DEVELOPMENT DEPARTMENT REITERATES DEDICATION TO BETTERING SASSA SERVICES

Social Development department reiterates dedication to bettering SASSA services

Social Development department reiterates dedication to bettering SASSA services

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23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her assistance and motivation to improving South African Social Security Agency (SASSA) products and services throughout an engagement along with the company's senior supervisors in a strategic planning session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the numerous social grant beneficiaries, who excelled during the 2024 matric final exams.

From the 724 156 full-time learners who registered for your National Senior Certificate (NSC), 572 338 are social grant beneficiaries, symbolizing eighty one% of the registered pupils from the instruction sector.

These learners attained a commendable pass rate of 86%.

"This means that the expense national government is building from the lives of poor and susceptible little ones is yielding a beneficial impression in breaking intergenerational poverty," Tolashe explained.

Reflecting on current achievements, the Minister highlighted crucial milestones and ongoing priorities. She dedicated to urgently addressing the issue of long-lasting Management appointments plus the lack of personnel check here at most community offices.

On top of that, the Minister highlighted the get more info need for Neighborhood-based engagements and outreach pursuits.

"Our Neighborhood is expecting our huge click here intensification of Local community outreach, wherever we prioritise underserved parts to provide expert services closer to our folks," she reiterated.

With regards to SASSA units, Tolashe urged management to prioritise bettering and modernising programs to further improve website accessibility, queue management and prevent fraud.

Also, the Minister has requested SASSA Acting CEO, Themba Matlou, to offer a strategy that seeks to solve the worries of payment channels in rural locations by offering an alternate Remedy for payments.

"We commit ourselves to work with [SASSA]... We are offered all the time to address the worries alongside one another. Most of us should be Remedy-driven inside our course to help make variations towards the lives of our men and women by way of concerted initiatives," the Minister claimed.

SASSA is really a countrywide company of presidency that administers South Africa's social security program, such as distributing social grants on behalf on the Department of Social website Development. – SAnews.gov.za


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